Privacy Policy
Effective date: 24 August 2026
Resilient Arena LLC ("Resilient Arena," "we," "us," or "our") is an equine boarding and arena rental business operating at resilientarena.com. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have.
Information we collect
We aim to collect as little personal information as possible. The information we handle falls into a few simple categories:
- Contact information you give us. If you fill out a form on our site, we receive whatever you choose to send, typically your name, phone number, email address, and your message.
- Text message consent. If you tick the box asking to receive text messages, we record that choice alongside your phone number so we can honour it.
- Basic site analytics. Like most websites, our servers record standard technical information such as your browser type, approximate region, the pages you view, and the date and time of your visit. We use this to keep the site running well.
How we use your information
We use the information described above to:
- respond to your enquiries and communicate with you;
- arrange boarding, arena time, and job applications;
- send text messages to those who have asked for them;
- operate, maintain, secure, and improve our website; and
- comply with legal obligations.
Text messages
We ask for a phone number on our forms so we can call you. We only send text messages to people who separately tick the box asking for them, and consent is never a condition of doing business with us.
You can stop text messages at any time by replying STOP to any message, or reply HELP for help. You can also email us and we will remove you.
Sharing
We do not sell your personal information. We share information only with service providers that help us run the website and our communications, and only as needed for them to perform those services, or where required by law.
Mobile phone numbers and SMS consent collected by Resilient Arena will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Data retention
We keep form messages and correspondence only as long as needed to respond to you and to maintain a reasonable business record, and then delete or archive them. Phone numbers and records of text message consent, including any request to stop, are kept for as long as needed to honour your choice.
Requests
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you text messages. To make a request, email us at info@resilientarena.com. We will respond within a reasonable time frame.
Children's privacy
Our website is intended for a general, adult audience and is not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be reflected on this page.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact us at info@resilientarena.com.